DELIBERAZIONE 14 aprile 2003 - Verifica degli indici di qualita' del servizio postale nel secondo semestre 2002
IL MINISTRO DELLE COMUNICAZIONI
Visto il decreto legislativo 22 luglio 1999, n. 261, che ha recepito la direttiva 97/67/CE sui servizi postali, ed in particolare l'art. 12, in base al quale l'autorita' di regolamentazione stabilisce gli standard qualitativi del servizio universale adeguandoli a quelli realizzati a livello europeo e svolge il controllo di qualita'; Visto il contratto di programma stipulato fra il Ministero delle comunicazioni e la s.p.a. Poste Italiane in data 11 settembre 2000, pubblicato nella Gazzetta Ufficiale n. 221 del 21 settembre 2000, ed in particolare l'art. 6, che fissa gli obiettivi di recupero della qualita' dei servizi e relativi strumenti; Visto il contratto stipulato il 18 settembre 2000 fra il Ministero delle comunicazioni e la IZI s.p.a. - metodi, analisi e valutazioni economiche - riguardante la verifica della qualita' del servizio postale; Vista la deliberazione del Ministro delle comunicazioni 7 giugno 2001 riguardante la definizione degli indici di qualita' del corriere prioritario per l'anno 2001, pubblicata nella Gazzetta Ufficiale n.
139 del 18 giugno 2001; Vista la deliberazione del Ministro delle comunicazioni del 2 ottobre 2002 concernente la verifica della qualita' del servizio postale del corriere interno ordinario e prioritario per l'anno 2002, pubblicata nella Gazzetta Ufficiale n. 239 dell'11 ottobre 2002, con la quale sono stati determinati, tra l'altro, gli indici di qualita' per l'anno 2002 limitatamente al corriere prioritario; Esaminato il secondo rapporto semestrale certificato presentato dalla menzionata IZI, relativo al periodo 1 luglio 2002-31 dicembre 2002; Accertata la regolarita' delle procedure adottate dalla societa' IZI e la validita' dei risultati delle verifiche effettuate;
A d o t t a la seguente deliberazione:
Art. 1.
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Nel periodo 1 luglio 2002-31 dicembre 2002, relativamente al corriere ordinario interno, sono stati accertati i seguenti indici di qualita':
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