DELIBERAZIONE 18 marzo 2002 - Verifica della qualita' del servizio postale nel secondo semestre 2001
IL MINISTRO DELLE COMUNICAZIONI in qualita' di Autorita' di regolamentazione del settore postale
Visto il decreto legislativo 22 luglio 1999, n. 261, che ha recepito la direttiva 97/67/CE sui servizi postali, ed in particolare l'art. 12, comma 3; Visto il contratto di programma stipulato fra il Ministero delle comunicazioni e la S.p.a. Poste Italiane in data 11 settembre 2000, pubblicato nella Gazzetta Ufficiale n. 221 del 21 settembre 2000, ed in particolare l'art. 6; Visto il contratto stipulato il 18 settembre 2000 fra il Ministero delle comunicazioni e la IZI riguardante la verifica della qualita' del servizio postale ed in particolare l'art. 8, comma 7; Vista la delibera del Ministro delle comunicazioni 7 giugno 2001 riguardante la definizione degli indici di qualita' del corriere prioritario per l'anno 2001, pubblicata nella Gazzetta Ufficiale n.
139 del 18 giugno 2001; Vista la deliberazione 12 ottobre 2001 del Ministro delle comunicazioni concernente la verifica della qualita' del servizio postale relativa al primo semestre 2001, pubblicata nella Gazzetta Ufficiale n. 257 del 5 novembre 2001; Esaminato il secondo rapporto semestrale certificato presentato dalla menzionata IZI, relativo al periodo 1 luglio 2001 - 31 dicembre 2001; Accertata la regolarita' delle procedure adottate dalla societa' IZI e la validita' dei risultati delle verifiche effettuate;
A d o t t a
la seguente deliberazione
Art. 1.
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Nel periodo 1 luglio 2001 - 31 dicembre 2001, relativamente al corriere ordinario interno, sono stati accertati i seguenti indici di qualita':
=====================================================================
| J+3 | J+4 | J+5
=====================================================================
parametri di qualita' | 90% | 97% | 99%
risultati conseguiti * | 90% | 97,10% | 99,30%
...
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