COMUNICATO - Trasparenza delle operazioni e dei servizi bancari e finanziari - Correttezza delle relazioni tra intermediari e clienti. Guide pratiche sul conto corrente e sul mutuo (12A10751)
Le «Disposizioni sulla trasparenza delle operazioni e dei servizi bancari e finanziari. Correttezza delle relazioni tra intermediari e clienti» prevedono (sez. II, par. 2) che gli intermediari stampino e rendano disponibili ai clienti «Guide» pratiche relative ai contratti di conto corrente e ai mutui ipotecari offerti ai consumatori, redatte in conformita' di modelli predisposti dalla Banca d'Italia.
Con il presente provvedimento vengono emanate versioni aggiornate delle Guide, sia in lingua italiana sia in lingua tedesca; gli intermediari che offrono prodotti di conto corrente o di mutuo ipotecario a consumatori nella provincia autonoma di Bolzano metteranno queste ultime a disposizione della clientela, unitamente a quelle in italiano e con le stesse modalita'.
Le modifiche apportate perseguono l'obiettivo, da un lato, di adeguare i contenuti delle Guide al mutato contesto normativo e, dall'altro, di migliorare le conoscenze finanziarie degli utenti dei prodotti bancari e finanziari.
Gli intermediari sono tenuti a stampare le Guide utilizzando gli appositi file disponibili sul sito www.bancaditalia.it e secondo le specifiche tecniche ivi indicate. La sola terza pagina di copertina e' personalizzabile e deve contenere almeno i recapiti dell'ufficio reclami (indirizzo di posta ordinaria e/o elettronica) nonche', ove esistenti, i contatti utili per la richiesta di ulteriori informazioni da...
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